We understand that circumstances may change, and you may need to cancel your order. You can cancel your order for a full refund provided the request is made before the order has been processed or dispatched from our facility. Once an order enters the shipping stage, it can no longer be cancelled.
To request a cancellation, please log into your account or contact our support team as soon as possible with your order number. If the cancellation request is received in time, we will initiate the refund to your original payment method immediately. If the order has already been shipped, you will need to follow our standard return process once the package arrives.
We reserve the right to cancel any order for reasons such as limited stock, technical errors on the platform, or suspicious transaction patterns. In such cases, we will notify you and issue a full refund immediately. Please note that once a cancellation is processed, it cannot be undone. We recommend reviewing your order details carefully before final checkout to avoid unnecessary cancellations and potential shipping costs.
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